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    Ryan Vander Hooven Assistant Manager

    Los Angeles, CA, USA LinkedIn North-Hills.docx
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    To contact this candidate email ryanjvh@gmail.com

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    EDUCATION

    CALIFORNIA STATE UNIVERSITY, NORTHRIDGE                                              Graduated Dec 2018

    Bachelor of Science in Management

    ·         Notable Classes: Organizational Change & Development, Negotiation & Conflict Management, Management Skill Development, Systems Operation Management, and Employment Practices

     

    WORK EXPERIENCE

    ZEN NOHO                                                                                                                                                    Aug 2016 – Present

    Assistant Manager

    ·         Developed comprehensive training program for sales representatives by emphasizing transaction process, sales techniques, and knowledge of industry-related laws

    ·         Advising management team on various ways to increase foot traffic into shop

    ·         Redesigned the product placement on the sales floor for to look more organized and appealing to customers

    ·         Analyzing product reports to determine which products will sell best as a special sale price

    ·         Suggesting to management team on ways to boost employee morale through sales contests and after work gatherings

    ·         Updating Weedmaps and Leafly menus to give customers accurate product information

    ·         Ability to use IndicaOnline POS to complete transactions, and open and close registers

    ·         Researching which brands and products are profitable and desirable to sell

    ·         Handling product delivery and payments with a variety of vendors

    ·         Processing transactions that totaled between $50 – $1,000 or more

    ·         Reviewing 10 to 20 resumes to determine potential candidates for open positions

    ·         Coordinating interviews for individuals deemed as potential candidates

    ·         Supervising 3 to 5 employees to ensure sales transactions are accurately charged

    ·         Checking sales floor to make note of what inventory needs to be restocked each hour

    ·         Resolving disputes with disgruntled customers by explaining company policy and industry-related laws

     

    CALIFORNIA STATE UNIVERSITY – NORTHRIDGE                                                                          Sep 2018 – Dec 2018

    Human Resources Intern

    ·         Managed a university degree audit of over 4,000 staff and faculty members by creating Macros in Excel to determine if all degrees were up to date and accurate

    ·         Created, edited and finalized documents for the Director of Human Resources

    ·         Created logs to gather data on what can be done to improve the Benefits, Payroll and Operations sections of CSUN’s Human Resources website

     

    SKILLS

    ·         Strong understanding of Medical and Adult-Use California Cannabis Laws

    ·         Exceptional Microsoft Office proficiency

    ·         Effective Time Management and Critical Thinking ability