A highly-motivated professional with years of experience in private and military organizations. Skilled in blending academic training with hands-on experience in sales, leadership, and operations support. Offers employers a proven track record of delivering tasks promptly, accurately, and with high quality. Also known for improving employee efficiency, job satisfaction, and achieving a high level of customer satisfaction.
Skills and experience: -Flexibility – Team Management – Military Police Training – Organizational/Group development -Parliamentary Procedure -Project Management – Event planning & Implementation
-Basic Accounting -Policy-making -Microsoft Office/Google Suite
United Parcel Service
Seasonal Helper Coordinator 10/2018-12/2018
Responsible for reviewing driver helper needs with the Operations Management and coordinating daily staffing of helpers. Also responsible for reviewing helper hours for accurate recording of time and assignments.
Works closely with the operation, communicating and tracking helper performance, and administration of uniforms and company delivery technology.
Cross-trained with the Operations Management Supervisor role, ensuring proper dispatching of drivers, coordinating deliveries and pickups, addressing customer concerns, and acting as a liaison between drivers and center management.
Warehouse Manager 01/2018 – 07/2018
Served as Warehouse Manager in California, organizing and overseeing warehouse production and distribution operations
Developed basic security practices to reduce theft/loss while a construction crew was on site.
Helped build a collaborative atmosphere, developing best practices and procedures for future team-members.
Utilized Salesforce CRM and AscentERP systems to ensure order accuracy and proper inventory controls.
Oversaw the distribution of highly regulated inventory, valued over $1million.
Dispenserve LLC 07/2016 – 01/2018
Oversaw daily operations, including: employee management, scheduling and training, dispute settlement, inventory management, product intake, cash management, and marketing efforts.
Ensured that the company’s three locations and its employees maintained a high state of compliance.
Collaborated with executive leadership to draft and implement accounting and budgeting policies, implement a payroll system, establish working client-vendor relationships, and implement an employee training program.
Oversaw the acquisition, renovation, and opening of the company’s flagship store. Led the store to profitability in under 90 days.
Achieved sales goals every month, averaging 25% profit growth.
Army National Guard 07 / 2009 – 07 / 2015
Military Police- Enlisted
Served honorably as a team-member in HHC 41st Special Troops Battalion, supporting the 41st Infantry Brigade Combat Team.
With a secret security clearance, was trained in sensitive-document handling, military policy and UCMJ, combat support, personnel management, combat support, as well as a number of intangible soft skills.
Honorably Discharged in 2015
Western Oregon University 2008 – 2015
Bachelor’s of Science- Criminal Justice, Business
Founding Father – Sigma Tau Chapter of Kappa Sigma,
Executive Committee (President and VP)- Sigma Tau Chapter of Kappa Sigma- 2014 to 2015
KWOU radio- Assistant Manager/DJ- August 2010-March 2011,
Student Hall Government- Public Relations Officer- January 2009- June 2009
LEADER OF THE YEAR 2014- 2015
Kappa Sigma- Sigma Tau Chapter
US GOVERNMENT SECRET SECURITY CLEARANCE United States Army National Guard 06/2009 – 07/2015
CERTIFICATE OF RITUAL PROFICIENCY Kappa Sigma Fraternity 2013-Present
LEAN SIX SIGMA WHITE BELT Management and Strategy Institute 2015-Present